Effective Date: [Insert Date]
SDI Travel appreciates the generosity of individuals, organizations, and partners who support our mission. This Donation and Refund Policy explains how donations made through our website are processed and when a refund may be available.
1. Donations
Donations may be made through the payment methods and donation options available on the SDI Travel website.
By submitting a donation, you confirm that the information provided is accurate and that you are authorized to use the selected payment method.
2. Voluntary Contributions
Donations to SDI Travel are voluntary contributions intended to support the organization’s mission, programs, initiatives, and approved charitable activities.
Unless a specific campaign or appeal states otherwise, SDI Travel may allocate unrestricted donations where they are considered most appropriate to support its mission and operations.
3. Designated Donations
Certain fundraising campaigns may allow donors to designate their contribution for a specific program, initiative, or purpose.
SDI Travel will make reasonable efforts to use designated donations for their stated purpose. If a designated purpose is no longer available or cannot reasonably be fulfilled, the organization may redirect the contribution to a substantially similar purpose, subject to applicable law.
4. Donation Confirmation
After completing a donation, donors may receive an electronic confirmation or receipt using the contact information provided during the donation process.
Donors are responsible for ensuring that their email address and other contact information are accurate.
5. Refund Requests
Because donations are voluntary charitable contributions, they are generally non-refundable once successfully processed.
However, SDI Travel may consider a refund request in circumstances such as:
- An accidental duplicate donation
- An incorrect donation amount caused by a processing or technical error
- An unauthorized transaction
- Another circumstance where a refund is appropriate under applicable law
Refund requests should be submitted as soon as possible after the transaction.
6. How to Request a Refund
To request a refund, contact SDI Travel through the Contact page or the designated support email.
Please provide:
- Donor name
- Email address used for the donation
- Date of the transaction
- Donation amount
- Transaction or confirmation reference, if available
- Reason for the refund request
We may request additional information to verify the transaction.
7. Refund Processing
Approved refunds will generally be issued to the original payment method used for the transaction.
Processing times may vary depending on the payment provider, bank, card issuer, or other financial institution. SDI Travel cannot control processing times after a refund has been submitted to the payment provider.
8. Unauthorized Transactions
If you believe a donation was made without your authorization, please contact SDI Travel promptly and, where appropriate, contact your bank or payment provider.
We may investigate reported unauthorized transactions and take appropriate action.
9. Payment Processing
Online donations may be processed through third-party payment providers. These providers may have their own terms, privacy policies, and processing procedures.
SDI Travel does not control the policies of independent payment providers.
10. Tax and Charitable-Donation Information
The tax treatment of donations depends on applicable laws, the donor’s circumstances, and the legal status of the receiving organization.
Donors should consult their own tax or legal adviser regarding whether a donation is deductible or otherwise eligible for tax treatment in their jurisdiction.
SDI Travel does not provide individual tax or legal advice.
11. Fundraising and Partner Programs
Some fundraising initiatives may involve participating businesses, partners, referral programs, or other third parties. Specific terms may apply to these initiatives.
Where applicable, the organization will provide additional information about how contributions are generated, collected, or allocated.
12. Policy Changes
SDI Travel may update this Donation and Refund Policy from time to time to reflect changes in its operations, payment methods, programs, or applicable requirements.
The updated version will be posted on this page with a revised effective date.
13. Contact Us
If you have questions regarding a donation, receipt, refund request, or this policy, please contact us through the SDI Travel website.
SDI Travel
Website: [Insert Website URL]
Email: [Insert Contact Email]